University is now offering a Customer Bill of Rights, making all of the laws and ordinances pertinent to towing readily available to customers. This was a suggestion given by Mayor John Curtis and Representative Keven Stratton.



UPE President met with Mayor Curtis and Deputy Mayor Norman regarding towing practices in Provo City today.  Progress is being made to positively influence the towing industry resulting in a better experience for patrons.  UPE is dedicated to this process and is instituting a customer “Bill of Rights” to inform customers of their legal rights concerning non-consent towing laws.

mayor curtis


University Parking Enforcement (UPE) is a full service parking enforcement institution. We provide individualized parking services to meet the ever-changing needs of our growing clientele. We offer professional towing and booting as parking enforcement options.

Each parking enforcement action that is performed by UPE is fully documented with HD Video. Our parking officers record the violation along with documenting any physical damage to the vehicle. This evidence serves the property owner and University Parking if and when a court situation arises.

*This evidence footage is available to law enforcement and the property owner or agent only. If you are a property owner or law enforcement officer and wish to view footage of a specific vehicle, contact us at 801.377.8200. A video similar to this sample video will be emailed to you as a link, password protected, for your convenience.